It is our mission to offer each customer precision products, diverse services and a responsive attitude.
Yeager Machine's Quality Policy
Yeager Machine strives to conduct its business with a total commitment to our customers and their requirements.We define qualityas conformance to our customer’s needs; and conformance to all quality requirements.
In order to achieve this goal, we need the cooperation and effort of the entire Yeager Machine work force.We must function as a team in our efforts to give the customer what they want every time.In an effort to promote team work, we went to the employees and asked them to help write our company policy.
At Yeager Machine, we are dedicated to achieving the highest degree of customer satisfaction.We will achieve this by:
1.Knowing who our customers are and what they want – through open communication. 2.Understanding the requirements of our jobs and the systems that support us – through training and education. 3.Making continuous improvements a part of every day and every job – through the use of team participation and measurements. 4.Ensuring that our Policy and Procedure Manuals reflect what we actually do. 5.Remembering that we are here because of our customers.Realizing our customers are the reason we have our jobs, and that through on-time delivery of quality parts at a fair market price is how we will keep them. 6.Helping each other to help ourselves. 7.Understanding how our jobs fit into the overall flow of work at Yeager Machine.
We have adopted attitudes towards continuous improvement that will ensure dependable customer service well into the future.Employee participation and honest communication, combined with a clearly defined understanding of our customers needs, are the tools that assure success for our process.
We are committed to the preservation of natural resources as an obligation to society, and will promote recycling and the use of recycled materials with ourselves, our suppliers and our customers.
The quality management system is to be used by all Yeager Machine employees to raise standards, reduce waste and to make yeager machine a better place to work.
We are proud to say that everything that comes out of our shop is American Made. You will find nothing but the best quality from Yeager Machine, Inc. We stand behind our products 100%. We pride ourselves on working hard with each customer to make sure that each product is perfect. Give us a call to see what we can do for your company!